Imagine that. Someone in the business of making things understandable: instructions, forms, maps, guidebooks, your body, your country, your world.

  • The “understanding business” would focus on helping people grasp fundamental concepts.

  • It would aim to:

    • Make complex data, like the U.S. Census, easier to understand.
    • Provide clear, straightforward annual reports.
    • Simplify insurance forms and loan applications.
    • Help networks and newspapers make global news more comprehensible.
    • Ensure that government information is truly accessible to the public.
    • Help consumers understand their phone and electric bills.
  • We need to treat understanding as a business in itself.

  • 3 types of business in sharing information

  • Understanding understanding

  • Understanding

ideasofrichardwurman